A thoughtful callback before the visit

Ask once. Feel heard.
Know what still needs checking.

Our restaurant AI calls you back, explains the facts it has, and gives staff a clear handoff for anything it cannot answer.

01 / CUSTOMER ENQUIRY

Tell us about your visit

Example situation

The Courtyard is fictional. You are the customer. CALL-E acts as the restaurant’s AI representative. All example dialogue is synthetic.

Customer needs step-free seating
Customer needs an accessible toilet route
Customer needs a route without lifting or carrying

Call objective

Call back the customer, understand their preferences, explain only the supplied restaurant facts, and capture unresolved questions for staff. No booking is confirmed.

This button makes no call.

02 / CONVERSATION → STAFF HANDOFF

Good service includes knowing when to check.

The assistant knows the entrance is step-free. It does not know whether a suitable table is available. It should explain that difference clearly, then capture what staff need to confirm.

“I can explain our facilities, and flag what staff still need to confirm.”
Fictional restaurant AI representative

Restaurant fact sheet · fictional demo

This is what the AI receives before the call. Version: courtyard-demo-v1. It has no live booking database.

Entrance and seating

The main entrance and ground-floor dining area are step-free. The upstairs dining room has two steps. A ground-floor table must be confirmed by a staff member; this demo has no live seating inventory.

Toilet route

There is a toilet on the ground floor, but its doorway width, turning space and complete step-free route have not been verified in this fact sheet. Staff must check specific access requirements.

Lifting and carrying

Do not suggest lifting or carrying a guest or their wheelchair as an access solution. If a step-free route cannot be confirmed, arrange human follow-up.

Fictional restaurant enquiry service. Opening hours, menu, prices, allergen handling, parking and availability are not provided. No booking can be made or confirmed through this prototype.